Joy, gentle friends! We’ve assembled a few helpful tips and tricks in response to frequently asked questions that can make your first visit to the Hudson Valley Shakespeare Festival Theater Tent a joyful success.
Still have a question or two? Our Box Office staff is ready to assist you! Reach us by email: firstname.lastname@example.org.
Stashing Your Stuff
FAQ: What do I do with my picnic gear when the show starts?
After a relaxing picnic on Boscobel’s Great Lawn, the last thing you’ll want to do is make the long trek back to your car before the show! Storage space is available behind the Café Tent for all of your picnic items, but be sure to pick them up after the show.
FAQ: I didn’t realize there were so many bugs out here! What can I do to prepare myself?
Though they are a natural part of life in the Hudson Valley, bug bites can make for an extra-long, extra-itchy performance under the Theater Tent. Seasoned audience members often keep a stash of bug spray in their picnic packs, but you may also arm yourself at our complimentary bug spray table near the Café Tent.
Entrances and Exits
FAQ: Can I stretch my legs in the aisle during the show?
Actors enter and exit from multiple points in the theater throughout a performance. From their magnificent first entrance over the Great Lawn to their mid-scene quick-changes in the aisles, our artists need clear, open space–onstage and off–to be able to share their work with you. Watch your toes, and please remain in your seat! If you’re in need of a stretch or some fresh air, please climb the steps to the back of your section if you are able, or quietly alert a member of our staff for assistance.
Visiting the Restrooms
FAQ: I need to use a restroom. Can I cross the stage to get there?
Should you find yourself needing to leave a show for a trip to the loo, please make your way to the top of the stairs at the back of your section if you are able. Staff are available to guide you from there. If your mobility is limited, please quietly alert a member of our staff for guidance.
Late Seating and Reseating
FAQ: My friend is running a few minutes late. How will they find their seat when they arrive?
Our Front-of-House staff are well-versed in the timing of each show, and are in communication with our Stage Manager about the best time to make a quick arrival without disrupting the performance for the rest of the audience. Staff will help you get to your seat at an appropriate break in the action, but this may mean waiting backstage for a minute or two.
FAQ: Does my evening performance include an intermission?
Yes! Stretch your legs, use our new restrooms, and find your Café favorites during our fifteen-minute intermission. Staff will alert you when it’s time to return to your seat. (You can skip the line at the Café by pre-ordering your intermission drink before the show starts!)
Regroup or Take a Call
FAQ: A member of our party has sensory sensitivity and may need to step away from the Tent at some point. What can HVSF do for us?
A quiet space is available behind the Café Tent for a sensory regroup, or to take a private call. Let our staff know if you’d like
access to our fidget collection. Our Box Office staff is also ready to answer any questions you may have about the specifics of attending a performance! Please call (845) 265-9575 to make sure you have all the information you need before the show.
A Helping Hand
FAQ: I’m not feeling well. What should I do?
Here at HVSF, we’ve seen (and handled) it all. Please don’t hesitate to alert a member of our CPR- and First Aid-trained staff if something feels amiss. Your comfort matters, and we’re ready to lend a hand!
FAQ: Do you offer wheelchair-accessible seating or ground seating for those with mobility issues?
Of course! Wheelchair-accessible and ground-level seats are available for purchase online, unless they’ve been scooped up by other audience members. To be sure you’re getting the right seats before finalizing your purchase, please call (845)265-9575.
FAQ: Do you offer assistance for those with a hearing impairment?
Please ask a member of our Front-of-House team if a digital or print copy of the script is available for your performance. We plan to host close-captioned performances in future seasons.